Frequently Asked Questions

Everything you need to know about VeriVault's export document platform.

What is VeriVault?

VeriVault is India's premier digital export document management and verification platform. It provides MSME exporters a single-window control center to manage shipment documents, track customs clearance, monitor payments, and share verified documents securely with buyers, banks, and customs agents.

Is Aadhaar eSign legally valid?

Yes. Aadhaar-based eSign is legally valid under IT Act 2000 Section 3A and the eSign framework notified by MeitY. Documents signed via Aadhaar eSign are admissible as evidence and accepted by banks and government agencies. VeriVault uses the UIDAI/NSDL gateway — your Aadhaar number is never stored on our servers.

Who can access my shipment documents?

You control access completely. As the exporter, you assign view-only access to buyers, bank officers, and customs agents. Each stakeholder sees only the information relevant to their role — buyers don't see your payment details, banks don't see buyer private information.

What certifications does VeriVault hold?

VeriVault is compliant with DPDPA 2023 (Digital Personal Data Protection Act), IT Act 2000 §3A, and targets ISO 27001 certification. All data is hosted on AWS Mumbai Region (RBI-compliant Indian servers) with 256-bit encryption.

What is a QR Shipment Jacket?

A QR Shipment Jacket is a secure, scannable QR code that gives any authorized stakeholder instant access to all verified shipment documents. When a bank officer or customs agent scans the QR, they see the complete document set with verification status — eliminating email chains and reducing clearance time from 15–20 days to 2–3 days.

About VeriVault

Zero Delay. Total Trust. — India's Trade Facilitation Platform.

Our Story

VeriVault was born from a real problem. Our founder, Mohit, an MSME exporter from Rohtak, Haryana, experienced firsthand how document errors and bank verification delays blocked export payments for weeks. After investing personal savings into his export business — Mohit Agro and Spices — and learning AI automation, he built VeriVault to solve exactly this problem.

Today VeriVault serves MSME exporters, freight forwarders, customs agents, and banks — bringing trust and speed to India's export ecosystem.

Our Mission

To eliminate the "Trust Gap" between Indian exporters and international buyers by providing a secure, verified, single-window document platform that reduces payment delays from 15–20 days to under 3 days.

Certifications & Compliance

ISO 22000 · HACCP · FSSAI Central License · IEC Registered · MSME Registered · DPDPA 2023 Compliant · IT Act 2000 §3A · DPIIT Startup India (Applied) · ISO 27001 (In Progress)

Simple, Transparent Pricing

No hidden fees. Start free. Pay as you grow.

Free
₹0
Forever free

✓ 1 shipment vault
✓ QR Shipment Jacket
✓ 3 document uploads
✓ View-only sharing
✗ eSign
✗ Audit log

MOST POPULAR
Starter
₹999/mo
10 shipments/month

✓ 10 shipment vaults
✓ QR Shipment Jacket
✓ Unlimited documents
✓ Aadhaar eSign
✓ Role-based access
✓ Audit log

Pro
₹2,999/mo
Unlimited shipments

✓ Unlimited vaults
✓ All Starter features
✓ DSC eSign
✓ API access
✓ White-label option
✓ Priority support

Privacy Policy

Last updated: 21 April 2026 · DPDPA 2023 Compliant

Data We Collect

VeriVault collects only the minimum data necessary: your name, business email (stored as SHA-256 hash), phone (stored as SHA-256 hash), company name, IEC code, and shipment documents you upload. We never store Aadhaar numbers — these are processed by UIDAI/NSDL gateway only.

How We Use Your Data

Your data is used solely to provide the VeriVault shipment management service. We do not sell, share, or monetize your data with any third parties. All data is hosted on AWS Mumbai Region (India) in compliance with RBI data localization guidelines.

Your Rights (DPDPA 2023)

Under the Digital Personal Data Protection Act 2023, you have the right to: (1) Access your personal data, (2) Correct inaccurate data, (3) Erase your data within 30 days of request, (4) Withdraw consent at any time, (5) Receive your data in a portable format. Contact: privacy@verivault.in

Cookies & Analytics

VeriVault uses only essential cookies for session management. We do not use advertising or tracking cookies. Analytics are anonymized and stored on Indian servers only.

Terms & Conditions

Last updated: 21 April 2026

Platform Role

VeriVault is a document management and access facilitation platform only. It does not certify, validate, or guarantee the authenticity of any documents uploaded by users. All parties remain responsible for verifying document authenticity through official channels including ICEGATE, banking institutions, shipping lines, and government agencies.

User Obligations

Users must: (1) Upload only authentic, legally valid documents, (2) Not misrepresent shipment information, (3) Ensure all certifications and licenses are current and valid, (4) Comply with applicable Indian and international trade laws, (5) Maintain confidentiality of their account credentials.

Limitation of Liability

VeriVault shall not be liable for any payment disputes, customs delays, or legal issues arising from the content of documents uploaded by users. VeriVault's liability is limited to the subscription fees paid in the preceding 3 months.

Governing Law

These terms are governed by the laws of India. Any disputes shall be resolved through arbitration in Rohtak, Haryana, India under the Arbitration and Conciliation Act, 1996.

Get In Touch

We're here to help you export smarter and faster.

Contact Details

📧 support@verivault.in

📞 +91-7988713331

📍 Hissar Road, Rohtak, Haryana — 124001, India

🕐 Mon–Sat: 9:00 AM – 6:00 PM IST

For export queries:
pawriyamohit@gmail.com

Send a Message

🏭 Exporter View
Exporter → Buyer
Mohit Agro & Spices
→ Global Foods LLC, Dubai, UAE
Shipment Value
₹1,25,000
$1,479 USD · FOB Mumbai
Destination & Vessel
Dubai, UAE
MSC Gulsun / Nhava Sheva Port
Bill of Lading
BL-2026-04-001
⚠ Upload required
Live Shipment Timeline
Invoice
Created
Shipping
Bill Filed
Customs
Assessment
Duty
Paid
LEO
Granted
Goods
Loaded
Vessel
Departed
In
Transit
Payment
Received
📦
Delivered
Documents
3 / 6
3 pending upload
Payment LC
Active
LC-2026-04-001 confirmed
Customs
LEO Granted
ICEGATE filed & cleared
eBRC Status
Pending
Due: 2026-07-15 (84 days)
📄
Required Documents
🧾✓ Verified
Shipping Bill
Verified by CHA-001 · 2026-04-15 · 42 KB
🧾⚠ Missing
Commercial Invoice
Critical — Required for bank payment release
📦✓ Verified
Packing List
Verified by CHA-001 · 2026-04-14 · 18 KB
🚢✓ Verified
Bill of Lading
BL-2026-04-001 · CARRIER-001 · 2026-04-16
🏅⏱ Pending
Certificate of Origin
Due: 2026-04-20 · Overdue by 2 days
🔍⏱ Pending
Inspection Report
Awaiting from quality lab
🔐 Digitally Sign Your Documents
Apply legally valid digital signature using Aadhaar eSign or DSC.
Required for bank payment release under IT Act 2000 §3A.
💳
Payment & Realization
Invoice
LC Received
3
Doc Review
4
Released
5
eBRC
Total Amount₹1,25,000
CurrencyUSD $1,479 · FOB
LC NumberLC-2026-04-001
Amount Received₹1,25,000 ✓
Payment Date16 April 2026
Bank NameHDFC Bank, Rohtak
eBRC StatusPending
Realization Deadline2026-07-15 (84 days)
🛃
Customs & Compliance
ICEGATE StatusLEO Granted ✓
Reference No.ICEGATE-2026-04-001
HS Code0904.21 — Red Chilli
Duty Payable₹5,000
Duty Paid₹5,000 ✓
Payment Date15 April 2026
CHA AssignedSharma & Co. Customs
FSSAI License✓ Central
ISO 22000✓ Valid
HACCP✓ Certified
🔑
Access & Sharing
Scan QR to access
Download RestrictedYes — All Roles
Link Expires21 May 2026
Encryption256-bit AES ✓
Active Viewers4 Stakeholders
Shared With
MA
Mohit — Mohit Agro & Spices
Exporter · Owner · Full Access
Owner
GF
Ahmed Al-Rashid — Global Foods LLC
Buyer · Dubai, UAE · Expires 21 May 2026
View Only
HD
Priya Sharma — HDFC Bank
Bank Officer · Rohtak Branch · Expires 21 May 2026
View Only
SC
Rajesh Kumar — Sharma & Co.
CHA / Customs Agent · Mumbai Port · Expires 21 May 2026
View Only
📜
Activity Log
View Full Log →
Verified Shipping Bill — Rajesh Kumar (CHA-001)
2026-04-16 · 10:30 IST
16 Apr
Uploaded Bill of Lading — Mohit (Exporter)
2026-04-16 · 09:15 IST
16 Apr
💳
LC confirmed ₹1,25,000 — HDFC Bank
2026-04-15 · 15:42 IST
15 Apr
🛃
LEO granted on ICEGATE — System
2026-04-15 · 14:10 IST
15 Apr
Duty paid ₹5,000 — Mohit (Exporter)
2026-04-15 · 11:30 IST
15 Apr
👁
Viewed Certificate of Origin — Ahmed (Global Foods)
2026-04-15 · 09:20 IST
15 Apr
🚀
Shipment SHP-2026-04-001 created — System
2026-04-15 · 08:00 IST
15 Apr
⚠️
Important Disclaimer — VeriVault Platform: This platform provides secure access to shipment information for operational convenience. It does not certify, validate, or guarantee the authenticity of any documents or information displayed. All parties remain responsible for verifying document authenticity through official channels (ICEGATE, banking institutions, shipping lines, and government agencies). This platform is a facilitator only and does not replace official government or regulatory processes. eSign documents are valid under IT Act 2000 §3A but must be independently verified by concerned authorities.
Shipment Status
In Transit
Dispatched 20 April 2026
ETA at Dubai Port
28 Apr 2026
On schedule ✓
Verified Documents
3 Ready
Available for your review
Product
500 kg
Red Chilli Powder — ISO 22000
📄
Your Shipment Documents
🧾✓ Verified
Shipping Bill
Ref: SB-2026-XXXXXX · 2026-04-15
📦✓ Verified
Packing List
500 kg · Red Chilli Powder · 2026-04-14
🚢✓ Verified
Bill of Lading
BL-2026-04-001 · MSC Gulsun
🏅⏱ Pending
Certificate of Origin
Awaiting from exporter
📦
Your Order Details
ExporterMohit Agro & Spices, India
ProductRed Chilli Powder
Quantity500 kg
Port of LoadingNhava Sheva, Mumbai
DestinationDubai, UAE
Vessel NameMSC Gulsun
IncotermFOB Mumbai
ISO 22000✓ Certified
HACCP✓ Certified
FSSAI✓ Central
⚠️
Note for Buyer: VeriVault facilitates document access only. Please verify all documents through official customs and regulatory channels before finalizing payment or accepting delivery. For disputes, contact the exporter directly.
LC Status
Active
LC-2026-04-001 · HDFC
LC Amount
₹1,25,000
LC at sight · USD $1,479
Documents
3 / 6
⚠ Comm. Invoice missing
eBRC Deadline
84 Days
Due: 15 July 2026
📄
Documents for Payment Review
🧾✓ Verified
Shipping Bill
SB-2026-XXXXXX · Verified CHA-001
🧾⚠ Missing
Commercial Invoice
CRITICAL — Payment cannot be released
📦✓ Verified
Packing List
Verified CHA-001 · 2026-04-14
🚢✓ Verified
Bill of Lading
BL-2026-04-001 · CARRIER-001
🏅⏱ Pending
Certificate of Origin
Required before payment release
💳
Payment Details
Invoice
LC Issued
3
Doc Review
4
Release
5
eBRC
LC NumberLC-2026-04-001
Payment TermsLC at Sight
Total Amount₹1,25,000 ($1,479)
Amount Received₹1,25,000 ✓
Payment Date16 April 2026
eBRC StatusPending
Realization Deadline2026-07-15 (84 days)
⚠ Payment release blocked until Commercial Invoice is uploaded and verified by exporter.
📜
Document Activity Log
Verified Shipping Bill — Rajesh Kumar (CHA-001)
2026-04-16 · 10:30 IST
Uploaded Bill of Lading — Mohit (Exporter)
2026-04-16 · 09:15 IST
💳
LC-2026-04-001 confirmed — HDFC Bank
2026-04-15 · 15:42 IST
⚠️
Note for Bank Officer: View-only access. Verify all documents through official banking channels and SWIFT procedures. VeriVault is a document access facilitator only and does not replace official bank verification processes.
ICEGATE Status
LEO Granted
ICEGATE-2026-04-001
HS Code
0904.21
Red Chilli Powder — India
Duty Paid
₹5,000
Paid 15 April 2026 ✓
Inspection
Not Required
FSSAI compliant ✓
📄
Customs Documents
🧾✓ Verified
Shipping Bill
SB-2026-XXXXXX · Filed 2026-04-15
📦✓ Verified
Packing List
500 kg Red Chilli · 2026-04-14
🚢✓ Verified
Bill of Lading
BL-2026-04-001 · MSC Gulsun
🏅⏱ Pending
Certificate of Origin
Required for customs clearance at Dubai
🛃
Customs Clearance Details
ICEGATE StatusLEO Granted ✓
Reference No.ICEGATE-2026-04-001
HS Code0904.21 — Red Chilli
Duty Payable₹5,000
Duty Paid₹5,000 ✓ · 2026-04-15
Inspection RequiredNo — FSSAI Compliant
CHA AssignedSharma & Co. · Mumbai
FSSAI License✓ Central License
ISO 22000✓ Valid
HACCP✓ Certified
PortNhava Sheva, Mumbai
Destination PortJebel Ali, Dubai UAE
📜
Customs Activity Log
LEO granted by ICEGATE — System
2026-04-15 · 14:10 IST
Duty paid ₹5,000 — Mohit (Exporter)
2026-04-15 · 11:30 IST
📋
Shipping Bill assessed — Rajesh Kumar (CHA-001)
2026-04-14 · 10:00 IST
⚠️
Note for CHA / Customs Agent: View-only access. All information must be independently verified through ICEGATE and official customs channels before processing clearance documents.
Total Documents
6
3 verified · 1 missing · 2 pending
Active Stakeholders
4
All linked & notified
eSign Status
Pending
Awaiting exporter signature
Security Status
Secure
256-bit · No breach detected
🔑
Full Access Control
MA
Mohit — Mohit Agro & Spices
Exporter · Owner · All permissions · Rohtak, HR
Owner
GF
Ahmed Al-Rashid — Global Foods LLC
Buyer · Dubai, UAE · Expires 21 May 2026
View Only
PS
Priya Sharma — HDFC Bank
Bank Officer · Rohtak Branch · Expires 21 May 2026
View Only
RK
Rajesh Kumar — Sharma & Co. CHA
Customs Agent · Mumbai Port · Expires 21 May 2026
View Only
DPDPA Consent LoggedYes — All roles ✓
Download RestrictedYes — All roles
Link Expires21 May 2026
Encryption256-bit AES ✓
Last AccessToday · 10:30 IST
Total Page Views47 views
📜
Full Activity Log
Verified Shipping Bill — CHA-001
2026-04-16 · 10:30 IST
16 Apr
Uploaded Bill of Lading — Exporter
2026-04-16 · 09:15 IST
16 Apr
💳
LC ₹1,25,000 confirmed — HDFC Bank
2026-04-15 · 15:42 IST
15 Apr
🛃
LEO granted — ICEGATE System
2026-04-15 · 14:10 IST
15 Apr
Duty paid ₹5,000 — Exporter
2026-04-15 · 11:30 IST
15 Apr
👁
Viewed docs — Global Foods LLC
2026-04-15 · 09:20 IST
15 Apr
🚀
Shipment created — System
2026-04-15 · 08:00 IST
15 Apr
⚠️
Admin Notice: This is the full administrative view. All stakeholder data, audit logs, and security settings are visible. Handle with care. DPDPA 2023 applies — data access must be logged and justified. For support: support@verivault.in